Is AI in Recruiting a Good Or Bad Thing?

In 2014 Amazon set up an engineer team to build an AI tool for use in its recruiting process.  A year after putting the program into use, Amazon discovered the system didn't like women.  Reuters reported that the system suffered from gender bias as well as selecting candidates that were unqualified for the positions.

AI is being used to improve and/or automate parts of the recruiting cycle.  In a 2018 Korn Ferry Global survey, of the 800 HR professionals surveyed, 63% said that AI had some impact on the way recruiting was being done.  But what type of impact?

AI and algorithmically based hiring is supposedly unbiased and doesn't allow for "ism's" in the selection process.  But there have long been kinks in the process.  Not all algorithms are created equal and they can carry the implicit biases of those who programmed them.

Of additional concern is the thought that there might be great organizational fits being sorted out because their resumes aren't deemed worthy by the ATS.

"Let's definitely embrace technology to help find the best people, but let us not forget that hiring great people will always be a people business."  Stephen Ley.  Is Technology Removing the Key Element of Hiring?  

Finding candidates who fit into your culture isn't an easy task.  Make sure you are using all the tools available to you in the recruiting process. whether human or AI.