Managing with Questions

How do you show your employees that their opinions matter?  Ask questions.  It's as simple as that.  Questions such as:

• What made you mad today?
• What took too long?
• What caused complaints today?
• What was misunderstood today?
• What cost too much?
• What was wasted?
  What was too complicated?
• What was just plain silly?
• What job involved too many people?
• What job involved too many actions?

Communicating with your employees will improve organization communication.  I know that you're tired of me saying that any organizations greatest resource is its people.  But there, I said it again!  Remember, employees feel appreciated and valued when they are listened to!