Wednesday, September 19, 2012

Office Politics. Is Survival Possible?


Organizational politics refers to behaviors “that occur on an informal basis within an organization and involve intentional acts of influence that are designed to protect or enhance individuals’ professional careers when conflicting courses of action are possible” (Drory, 1993; Porter, Allen, & Angle, 1981).

Politics are the unseen elephant in the living room. We know it’s there, it’s just difficult to define and describe. And politics, seen or not, have a long-term negative affect on the organization and ultimately, organizational outcomes are damaged.  I have provided examples below of some the more obvious results of politics: 
  1. Environment: Politics lead to a negative environment; spoiling relationships among individuals.   The overall climate of the organization may have an influence on an employees’ performance through mistrust, threats, defensiveness, low support, and/or poor communication.
  2. Demotivator: No matter how much hard work an employee puts in, it goes unnoticed in a politically driven organization.  The employee who works hard is not rewarded suitably versus the non performer who is rewarded due to politics (favoritism rather than merit determines who gets ahead).
  3. Increased Stress:  Politics increase the stress levels of employees (mistrust, threats, defensiveness, etc.). 
  4. Information: Information is manipulated and either not passed on in its desired form, or is withheld. Managers/Supervisors have an incorrect view of what is happening in the organization.
  5. Turnover (Organizational Commitment):  An employees’ desire to remain in the organization and/or willingness to exert effort on behalf of the organization are greatly impacted by politics and behaviors. 

R. Buckminster Fuller (Critical Path) said that rather than attempting to teach people the right things to do, one should design organizations such that doing the right things was simply the path of least resistance.   Good advice.

Here's some ideas to help you survive a politically driven environment:
  • Maintain your composure.
  • Have those “hard” conversations and make your case.  The truth is hard to resist (however, there may be some harm to the messenger).
  • Be the best you can be.
  • Never join other voices to persecute the establishment.
  • Never join hands to persecute a co-worker.
  • Learn to know each co-worker individually and not base a relationship on gossip.
 

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