The highlight of my business days are oftentimes the antics of a handful of employees. They are overwhelmed and stressed, and yet they choose tears of laughter over bitterness. For a moment their laughter will change the environment, bringing laughter and a bit of a brighter day to their co-workers.
It's a shame that positive morale such as this can't be recognized on a performance evaluation.
How would you, as an employer, recognize such ambassadors of goodwill?
How would you, as an employer, recognize such ambassadors of goodwill?
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