Previously I discussed the book "The No Asshole Rule. Building a Civilized Workplace and Surviving One That Isn't." It's a great read and a book that I suggest every manager should read, re-read and read yet again. I mean, let's face it. A good manager makes an organization run smooth. And if you're a poor manager. . . . well, you get it.
From my perspective, a good manager should:
- Communicate openly and with candor
- Have the ability to motivate people
- Be able to delegate and therefore focus on their own job
- Have an open door policy and be approachable
- Let people make mistakes and let them learn from them
- Treat employees equally, equality is a practice promoted by a good manager
- Help employees learn and grow
- Empower employees
- Have a high level of integrity and lead by example
A Gallup poll suggests that good manager / employee relationships rest on four foundations. Gallup found that teams rating their managers highly in these four areas also scored highly on productivity and profitability. Employees would like:
- Managers who show care, interest and concern for their staff
- To know what is expected of them
- A role which fits their abilities
- Positive feedback and recognition regularly for work well done
In closing, take the time to continually evaluate the effectiveness of your managers. Ensure they function well in their positions. Provide them with annual training, coaching, growth seminars and even self-improvement books. You have everything to gain!
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